HKEX Foundation Launches Care for Caregivers Programme

HKEX Foundation, the charitable foundation of Hong Kong Exchanges and Clearing Limited (HKEX), today (Monday) launched its flagship Care for Caregivers Programme to champion the well-being of caregivers across Hong Kong. Through cross-sector collaboration, the Foundation is committed to empowering caregivers, enhancing their quality of life, and fostering a more inclusive society for all. The launch ceremony was hosted at HKEX Connect Hall, with Secretary for Labour and Welfare Chris Sun, HKEX Chairman Carlson Tong, and HKEX Group General Counsel and Group Chief Sustainability Officer Paul Chow officiating the event. Distinguished guests included Director of Social Welfare Edward To, and Commissioner for Rehabilitation Winnie Kang. The Care for Caregivers Programme is a strategic initiative designed to support the community’s unsung heroes — the caregivers who look after family members who are elderly, disabled, chronically ill or have special educational needs. The Programme aims to empower and recognise caregivers, strengthen institutional support, and contribute to positive societal change across Hong Kong. HKEX Chairman, Carlson Tong, said: “Caregivers are the quiet backbone of our society, holding families and communities together. Through the HKEX Foundation’s Care for Caregivers Programme, we are leveraging our role as a superconnector to bring policymakers, NGOs, social enterprises, corporates, academics and healthcare professionals together in support of these important members of our community. This initiative reflects our commitment to mobilising resources and partnerships to drive lasting impact — in our markets and beyond — so caregivers receive the recognition and support they deserve.”HKEX Group General Counsel and Group Chief Sustainability Officer, Paul Chow, said: “At HKEX, we recognise the profound challenges faced by caregivers. By deepening our commitment, we are moving beyond awareness to deliver tangible and impactful solutions. Through strategic partnerships, community empowerment, and as part of Hong Kong’s corporate community, we aim to lead by example in fostering a more caring and supportive environment for caregivers.” The Programme operates on two key fronts to support caregivers at the community level. First, the Programme will form Caregivers Community Support Teams — operated by various local NGOs — that will focus on serving high-risk families and neighbourhoods, providing family-centred case management, outreach services, emergency assistance, and guidance for long-term care planning. In addition, as part of a pilot initiative in collaboration with Link Asset Management Limited, two new community facilities will be launched at Shun Lee Commercial Centre in Kwun Tong. With plans to expand to other districts, these facilities will help identify caregivers and connect them with support services. They will also serve as venues for group sharing and physical and cognitive health assessments, alongside well-being programmes such as tailored fitness classes and social activities to promote active lifestyles and encourage mental agility. The Programme is also supporting the Labour and Welfare Bureau and the Social Welfare Department in its pilot rollout of the Intelligent Accident Detection System, which involves installing smart devices to enable prompt identification of accidents and emergencies for at least 300 high-risk carer households, including those with elderly persons or persons with disabilities. The programme seeks to achieve real-time detection, early intervention and prompt assistance of accidents taking place at home, thereby providing greater peace of mind for caregivers. To encourage more local businesses to support caregivers, HKEX Foundation is delighted to partner with CarerEPS, a platform led by social welfare organisations that connects caregivers with essential information and services. Together, they will broaden the reach of the Caregiver Friendly Merchant Awards, which recognise merchants and organisations that demonstrate exceptional commitment and meaningful assistance to supporting caregivers. This year, around 40 outstanding companies are being honoured for their commitment to supporting caregivers. As a purpose-driven organisation, HKEX established its Foundation in 2020 to address existing and emerging societal challenges through community initiatives and strategic partnerships. By the end of 2025, HKEX Foundation had contributed over HK$635 million, supporting more than 150 projects across Hong Kong to create meaningful impact where it matters most. HKEX Foundation Care for Caregivers Programme highlights:Community Support Community Facilities: Community facilities will be established at Shun Lee Commercial Centre in Kwun Tong in partnership with Link, with additional locations planned for other districts moving forward. The facilities are scheduled to launch in Q2 2026, consolidating information on caregiver support services and promoting wellness activities, from health checks to fitness exercise classes. Community Outreach: Establishing Caregivers Community Support Teams to provide caregiver case management including outreach services, emergency support, and guidance for long-term care planning. Intelligent Accident Detection System: Funding Labour and Welfare Bureau’s initiative to implement intelligent accident detection system in high-risk households with elderly and disabled persons. CarerEPS Platform: Expanding the one-stop platform CarerEPS to connect more caregivers with essential resources and peer support. Caregiver-Friendly Workplace Partnering with two NGOs to develop promotional and service support programme for around 100 companies, comprising both listed and non-listed companies, including small-to-medium businesses. Support programme to provide guidance and emotional support to help workplace caregivers navigate their caregiving journey, with personalised case management for employees with care-planning needs. Policy and Cultural Advocacy Engaging Our Hong Kong Foundation to conduct programme impact assessments, benchmark against international practices, and promote cross-sector dialogue to enhance Hong Kong’s policy framework. Secretary for Labour and Welfare Chris Sun (third from left), HKEX Chairman Carlson Tong (third from right), HKEX Group General Counsel and Group Chief Sustainability Officer Paul Chow (second from right), Director of Social Welfare Edward To (second from left), Commissioner for Rehabilitation Winnie Kang (first from left), and HKEX Head of Corporate Responsibility and Foundation Andy Lau (first from right), officiated the launch ceremony of the HKEX Foundation Care for Caregivers Programme.The launch ceremony of the HKEX Foundation Care for Caregivers Programme also included the presentation of the CarerEPS Platform's Caregiver Friendly Merchant Awards. Approximately 40 outstanding companies are being honoured this year.The launch ceremony featured a panel discussion on fostering a caregiver-friendly city. Participants included (from second left to right) Manulife Hong Kong & Macau Chief Operations Officer Carrie Tong, Legislative Council Member (Functional Constituency - Social Welfare) & Hong Kong Council of Social Service Chief Executive Hon Grace Chan, Saint Francis University Caregiving Research and Development Centre Director & Felizberta Lo Padilla Tong School of Social Science Research Prof. Alice Chong, and Our Hong Kong Foundation Limited Assistant Research Director Dicky Chow. The discussion was moderated by HKEX Group General Counsel and Group Chief Sustainability Officer Paul Chow (first from left).

HKEX Foundation Launches Care for Caregivers Programme

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